Upgrade from 10.2 installer to 10.4

Hi, It is possible to upgrade direct as per the above, but we officially recommend upgrading between directly subsequent major versions, e.g. 10.2.x to 10.3.x and therefore 10.3.x to 10.4.x …

Resource Swap Exception

Hi Daniel, The recommended way to swap an existing resource in a booking is to use method: ReservationInstanceExtensions.AssignResources(). You shouldn’t need anything else. E.g.: var assignRequest = new AssignResourceRequest { …

Process automation DOM UpdateField error

hi Jeroen It looks like the profile instance that’s currently assigned to the activity doesn’t have a reference to field in the process DOM instance. Could you check if it …

Upgrade from 10.2 installer to 10.4

Hi, Matthijs asked this question on behalf of us as a customer. We’re looking for an official instruction for how to new install 10.4 and it’s still not quite clear …

Locking the Alarm console into a Staistical View

Hi Ken, It is not possible to lock the alarmconsole on the “Statistical view”. When you load your workspace, the alarmconsole will always go back to the “List view”. If …

Locking the Alarm console into a Staistical View

Hi Ken, at the moment, it looks like this is not possible as referenced in the manual, https://docs.dataminer.services/user-guide/Basic_Functionality/Alarms/Working_with_alarms/Working_with_the_Alarm_Console/Changing_the_layout_of_the_Alarm_Console.html “This setting is not remembered across user sessions. If you reconnect to …

Creating an Organization to cloud connect

Hi, The fix has been deployed, you should be able to create an organization now and make the system cloud connected. Plz let us know if you would still encounter …

Creating an Organization to cloud connect

Hi, We are aware of this issue and a fix is in progress. We will inform when this fix has been released. ETA for this fix is in the beginning …