Visio Shape Linking Issue: Initial Page Confusion Upon Click
26th February 2024
Hi Esteban, As documented in Making the shape navigate to a specific page the “Page” shape data allows you to navigate to a specific visual or data page of the …
Dataminer 10.4 installer and .NET 8 installation
26th February 2024
Hi Roger, You do not need to install the SDK. You can indeed use the 8.0.2 installer instead. I don’t think you need to worry about IIS, it should already …
Custom DB queries on a STaaS enabled system?
26th February 2024
Hi Thijs, This is not possible and we don’t immediately have the intention to allow this. Even with self-hosted databases, we are recommending not to go directly to the database. …
RTE: Thread Problem in SLProtocol.exe
26th February 2024
Hi, When such an RTE is present, the best bet would be to start the SLLogCollector and let it gather the needed memory dumps. I don’t know if this can …
RTE: Thread Problem in SLProtocol.exe
26th February 2024
An RTE in SLProtocol.exe is oftentimes linked to calls with one or more of the following processes: SLScripting SLSNMPManager SLPort SLElement Taking dumps automatically on these errors may help when …
Visio Hide/Show based on Service
26th February 2024
Hi Rebecca, I think I had a similar situation; I am using a service template to deploy services that have two types of IRDs (2 protocols) as part of the …
Auto-select new item in grid component
26th February 2024
Hi Ruben, There is currently no way to achieve this behavior. We have a task on our backlog to implement an ‘Select an item’ action for the grid, timeline, node-edge …
What happens behind the scenes when DMSNotifications.NT_REFRESH_LDAP is send in 10.1 ?
25th February 2024
Hello Cristel, maybe you could try using SLNetClientTest tool to see what is actually being sent and to further understand what might be an issue. I would suggest starting with this. …
Condition in Alarm Template: can it be based on the element name? Matter of preference?
24th February 2024
Hi Alberto, Isn’t possible to use normalization? Then you basically defined the allowed deviation from the normal, expected value (=speed) in your alarm template. Either you specify this deviation in …
Cassandra Grafana
23rd February 2024
I don’t have any experience with the Cassandra plugins in Grafana but if your main objective is as you put it ‘fetch metrics from alerts and information in Dataminer’ my …
Visio Hide/Show based on Service
23rd February 2024
Hi Rebecca, Instead of using service properties, a possible option is to include/exclude dynamically the element from the service: Then in your overview you could use the option ServiceIncludeState to …
How can we migrate element from one DMA to another without Elastic being used on DMS system?
23rd February 2024
Hello Steve, To migrate an element (and more) from one agent to another while preserving trend and alarm data, I would recommend using the DataMiner Element Location Transparency (DELT) feature. …
How to increase table widget timeout ?
23rd February 2024
Hi Bernard, There is no way to increase this timeout. However, recently a fix was done for the issue where a timeout would always be thrown when fetching alarms using …
Trigger correlation Rule on property change
23rd February 2024
Hi Miguel, Yes, i understand that. Your solution is indeed much better and thank you for that. I guess i will have to change to a service property which means …