Trigger automation script during GQI row selection
5th July 2024
Dear Hari, I have worked previously on a similar use case. I think you could assign an action to an specific column. To do this, you should first enter Edit …
ScheduAll Manager – How fast does the protocol poll workorders?
5th July 2024
Hi! There is a Communication Web service polling time parameter under the Configuration – Web Service page. That parameter defines the poll time of ResourceFilterQuery, which is kind of a …
Some alarms generated within the alarm console appear as Italic font
5th July 2024
Dear Ken, I checked the documentation on alarms and could find the following: Alarms that are not at the top level of the life cycle are indicated in italics and …
Some alarms generated within the alarm console appear as Italic font
5th July 2024
Hi Ken, Please see the following answer on a similar question: https://community.dataminer.services/question/alarm-console-what-are-the-difference-between-an-alarm-font-regular-or-italic/answer/126786/
Alarm Template Hysteresis – 2 Parameter Values Requiring Different Thresholds
5th July 2024
Hi Joe, Hysteresis can indeed only be set once per parameter/filter combination and indeed you can leave out some of the severities, so that the hysteresis is only applied on …
Advise on removing IDP timeout notification
5th July 2024
Hi Bing, Could you let us know which version of IDP you are using? That issue could happen for older versions of IDP but it has been fixed for quite …
Dashboards: Errror trapped: InflaterInputStream Position not supported
5th July 2024
Hi Conan, We have that issue logged in our backlog already (DCP227921). It can occur whenever protocol objects are needed (to for example list their parameters) and the zipped size …
Smart-Serial driver – response issues
5th July 2024
Hi German, Is the data that you receive from the device binary data, that could contain 0x00 bytes? If that data is somewhere converted to a string, it would be …
how to download contents from Dataminer catalog
4th July 2024
Hi Fares, It’s not possible to download the items from the catalog. It is specifically designed for deploying the items over the cloud connection, so a cloud connection is a …
NATS service – IPC – is it actually required in a cluster?
4th July 2024
Hi Alberto, We chose NATS because it provides a much more efficient solution to distributed messaging than the communication systems we had at the time. New features use NATS when …
NATS expected behaviour in DM 10.4?
4th July 2024
Hello Alberto, will there be DM CUBE section to handle the config of cluster/gateway & leaf nodes? We plan to provide something to more easily create custom NATS configurations, what …
Dashboards – Table Sorting glitches by time range feed
4th July 2024
Hi Yahya, Sorry for the late answer! The timeout will most likely be thrown because it takes to long to fetch the necessary data. In this case, it is strange, …
Using parameter data in LCA header
4th July 2024
Hi Benjamin, Currently, this is not possible yet, but it is a great feature suggestion! Feel free to submit it here: https://community.dataminer.services/feature-suggestions/ There are other options to show that information …
Is there a way for Open Service in the Alarm console to display links to all associated services?
4th July 2024
Hi Alun, This is a bug in the software. I could reproduce the same behavior. You can create a ticket for this so we can look for a fix.
Connectivity Correlation configuration
4th July 2024
Hello Julian, This would indicate there are issues loading the topology for configured RCA chains. Please have a look at the “Correlation > Connectivity Editor > Launch connectivity Editor” in …