Where to find the SLA DLL

In the meantime I found this back inside the Protocol.xml in comments of version 3.0.0.7: “Removed the need for the SLSLAOutageConfiguration dll. Outage creation is now handled by button dependencies …

How to time Sessions

Hello Omer, If you want the element not to go into timeout when a specific session is in timeout, you can add the ignoreTimeout attribute in the session definition.

Dashboard export with the Scheduler

Generating reports with the new Dashboards app only supports PDF at the moment. We have it on the backlog to also support the MHTML format. As a workaround you can …

How to time Sessions

Hey Ömer, I recommend you to look at the following documentation: HTTP Connector Next a good training course on dojo will help to understand the basics for HTTP connectors: HTTP Course …

Notice Alarm: Unexpected Exception [One or more errors occurred.]: Get Correlation Details for …

Hi Oscar, On which version is your DataMiner system? There has been several fixes for this problem. 10.3.2-10.2 CU11 : https://docs.dataminer.services/release-notes/General/General_Feature_Release_10.3/General_Feature_Release_10.3.2.html#cassandra-cluster-null-reference-exceptions-id_34964 10.4.6 – 10.5.0 : https://docs.dataminer.services/release-notes/General/General_Feature_Release_10.4/General_Feature_Release_10.4.6.html#messagebroker-new-nats-reconnection-algorithm-id_38809 Regards,

Teams Bot – licensing info

Hi, This is indeed the same Cloud Pack to get cloud connected. If you are cloud connected and your connection is working fine, the Teams Bot should work out of …

Automating DCF connections

Hi Tyler, you could consider using the Skyline Generic Provisioning | Catalog (dataminer.services) connector, which allows you to automatically create the external connections based on an excel sheet with the …

How to pass DateTime as an alarm property value?

Hi Gabriel, This is currently not supported. All properties are text-based in the background. As a workaround, you could use a fixed string format to display the DateTime, but this …

Time range feed with seconds?

Hi Lucas, The time range component only has a granularity down to minutes, there is currently no way to make it go down to seconds. The same goes for the …

APIGateway is unavailable error

By browsing to <dms>-<organization>.on.dataminer.services/APIGateway/ you can test/see that APIGateway is not reachable, otherwise it would say “APIGateway is running”. In this case make sure that te APIGateway service is running …

When Timeout get triggered on HTTP

Hi Ömer, This most likely has to do with the element timeout settings which is set by default to 30s. If there are no valid responses (2XX status) being received …