Dataminer Login Failed

Hi Dojo, I am facing issues logging in to my DMA and this is the log error message from Cube. ———– LogID: 55 ———– Info ServerTime: 23/1/2024 2:05:22 pm ClientTime: …

Are Windows users tied to Dataminer users?

For example, If I remove a user from Windows, will lose access to the DMA? Or If I change the password on the windows user level this also change on …

GQI data source error

Hi, I have a low code app and I’ve configured an adhoc data source to get data from an API, however the request to the API doesn’t seem to be …

When does subscript.StartScript() return?

When does the following code line end? subScript.StartScript(); I’m getting unexpected API Automation Script Timeouts and I suspect them due to running SubScript at the end. Could it be that …

Trend with one hour range

Hi all, I need to include a trend component in a view to help operators assess if an uplink should be transferred to a backup site. This trend is most …

Showing parameters from AppearTV X20 at Visio

Hi, I´m struggling with parameters in Visio to show as example the incoming IP-address on a AppearTV X20 chassis. It works to show the ip-address from other AppearTV chassis and …

Dataminer RTE ImportThread issue.

Hi, Please can you help me in determining what does the following mean? & is it a problem? ‘Thread problem in SLDataMiner.exe: ImportThread for bc68e095-b2ad-4e0a-8967-36681f68ccc9.dll’ Many thanks, Fery.

Element error state

Hi Dojo, I am running automation script from the correlation rule and I am using correlation alarm info data in the automation script (How do I parse Correlation Alarm Info …

Visio File in Service Template

Hi Dojo/ Support, We want to change the Visio overview file in the Service Template. I have some queries, as shown in the picture below: How can I know where …