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Hi Frederic, This sounds like it will need a very specific investigation, would it be possible to create a collaboration task please. In case, there is something interesting in this …

Hi Chirangee, can you please send the full SLDataMiner.txt logfile to the dataminer licensing group? (dataminer.licensing@skyline.be). We will further investigate and get back to you via email. Regards,

Hi Alberto, Normally the alarm should clear by itself, unless maybe there was a DataMiner Agent restart in between. Was that the case?

Hi Tim, depending on the log levels, it could be that a delete action is logged in the DOM manager log file (SLDomManager_<module id>.txt). If the log level is not …

Hi Nick, You’ll have to add each column individually indeed.

Hi Miguel, There are no filtering options and changes are low that we will add that as this functionality is going EOL.

Hi Helmut, You probably have a custom working folder defined in your settings, is that correct? So, if you open the settings UI in Cube (click the user in the …

Hi Ryan, There is an easy way to do this. You can create a GQI Query in a dashboards and visualize it in a table component. Then you’ll have and …

Hi Chirangee, To address your question, you will need to use a DataMiner agent. Are you familiar with what that is? It seems like you might be missing some key …

Hi Alberto, I can’t access the file you shared, but if you mean C:\Skyline DataMiner\System Cache\Info\engineboots.txt, that’s the file that caches the engineboots value for DataMiner acting as a SNMPTrapReceiver. …

Hi, According to the documentation, the polling frequency is hardcoded to 1 minute (see Limitations). As far as I know currently it is not possible to get these responses from …

Hi, You can’t configure these alarms via an alarm template. They are managed by DataMiner itself. In case these timeout alarms are not a concern for your operators and you …

Hi Chirangee, The Licensing team has shared your DMA ID in the meantime, and you can continue now with the installation. At the end of the installation, please provide the …

Hi Hanny, I don’t believe there are very magical things being done to calculate the statistic metrics in trend, they are being calculated from the trend data that is stored …