Finding out what happened to Dom instances

Hi Tim, depending on the log levels, it could be that a delete action is logged in the DOM manager log file (SLDomManager_<module id>.txt). If the log level is not …

Export Services into CSV

Hi Ryan, There is an easy way to do this. You can create a GQI Query in a dashboards and visualize it in a table component. Then you’ll have and …

custom Dataminer agent

Hi Chirangee, To address your question, you will need to use a DataMiner agent. Are you familiar with what that is? It seems like you might be missing some key …

engineboots file in System Cache?

Hi Alberto, I can’t access the file you shared, but if you mean C:\Skyline DataMiner\System Cache\Info\engineboots.txt, that’s the file that caches the engineboots value for DataMiner acting as a SNMPTrapReceiver. …

[Scripted Connectors] when get the code executed

Hi, According to the documentation, the polling frequency is hardcoded to 1 minute (see Limitations). As far as I know currently it is not possible to get these responses from …

Internal Timeout alarm configuration

Hi, You can’t configure these alarms via an alarm template. They are managed by DataMiner itself. In case these timeout alarms are not a concern for your operators and you …

license time

Hi Chirangee, The Licensing team has shared your DMA ID in the meantime, and you can continue now with the installation. At the end of the installation, please provide the …

Raw Data vs Trend Statistic Data

Hi Hanny, I don’t believe there are very magical things being done to calculate the statistic metrics in trend, they are being calculated from the trend data that is stored …

Filtering ICMP Timestamp Request

Hi, As far as I’m aware, DataMiner does not rely on ICMP 13 and 14, as time synchronization across the cluster should be done by NTP.