Alarm History in a dashboard

9th October 2024

Hi All I am trying to build a dashboard to display alarm history for an element and include a filter (radio buttons) to adjust the time span. Tried to build …

Make shape not coloured when alarm is masked

9th October 2024

Hi, by default, when we link a shape to an alarm using the following shape data it takes up the color of the parameter: Alarm ==> ELEMENT_A/501|ALARM When the corresponding …

Unexpected Exception Notice

9th October 2024

Hi All, I am getting some Unexpected Exceptions: The Element is Unknown! thrown as a notice in the Alarm console. When you open the console for more information, it isn’t …

Copy Shape Text can no longer be copied

8th October 2024

Dear Community! Recently, the text of a shape can no longer be copied. After the introduction about 4 weeks ago, right-clicking and “copy” worked without any problems. Now, however, the …

SAML user logout

8th October 2024

Hello, how can I logout from webapps when I logged in with saml user? Thanks

Visio Link Shape- UseChrome Issue

8th October 2024

Hi. I am trying to open up a window (Link Shape) using Chrome and not IE but although I am using the UseChrome Options I am always getting IE instead. …

Service Template Alarms

8th October 2024

Hi All, Is there a way to filter out alarms on the display key when building a service template, on some we use the primary key by including a parameter …

Set more than one parameter for the same element

7th October 2024

Hello everyone! I would like to update two different parameters for the same element in a single action. Is it possible to use the “set command” to update both parameters …