Service Template – Adding Elements & Automation

Hi All, If my elements had consistent naming with keywords etc, how might I go about having a service template that adds elements from different protocols to generate a service …

Backup without local path

Hi Dojo, is it possible to remove a local path as backup? I just want to store it on a network path. I tried it with mounting and directly use …

How to solve ‘escalated alarm’ use case?

Hi, a user has the following use case that is currently supported on their existing fault management system. They are transitioning to DataMiner and phasing out their existing system and …

WMI vs WinRM fpr Windows Monitoring

Hi Dojo, I recently read an article about a comparison of WMI API vs. WinRM for Windows system management and monitoring. There is the main difference between both methods to …

Info on BPA CompareFiles

Where can I find info on the CompareFiles BPA? I would like to know what needs to be done to resolve the errors that can be reported by this BPA. …

Masking alarms

Hi dojo, I want to mask alarms for an enhanced service element. Is that possible without using SLNet calls? If so, please let me know how 🙂 Thanks

Configure Default Alarm Console template

I know it’s possible to set the columns of a specific alarm console tab from the Settings, but I’d like to know if there’s an option to determine a general …

Table Pagination

Hello The problem we are facing is a GQI query which is sending back 2000 rows at least and first call seems to make a full load and then pagination …

Calling http service from SNMP protocol

Hi, I have a protocol type and port settings are show below. When I am trying to call a Http get service from timer it didn’t trigger even there is …