Learning

Hi Curtis, When an RTE occurs, the best approach is to collect a log package that includes a memory dump of the affected process and report it to TechSupport. Please …

Hi Edib, This is probably because the parameter is internally being converted to a string in a unicode connector. Can you please try setting the parameter with SetParameterBinary instead of …

Hi Fenta, I believe to achieve what you want is by doing a SetParameterIndexByKey or a set column. I hope this can help.

Hi Curtis, This can be found in the file “C: –> Skyline DataMiner –> Upgrades –> VersionHistory.txt”.

Hi Trong, When triggering an email via correlation, the subject can in fact contain placeholders. However, the serviceimpact:text, which represents the names of the affected services, is not available in …

Hi Juan, The DataMiner WebAPI needs authentication for most methods because they access DataMiner data, which has user-based security applied. For example: the ‘GetAlarmStateTimelineForService’ endpoint checks for user permissions on …

Hi Jeroen, I see that the following was mentioned by our SW team : The workaround was provided to use “UseChrome” on the inline browser shape and this was confirmed …

Hi David, If you want to send emails when an element is not reachable, you can monitor its severity – a timeout state (severity 7) can be used in a …

Hi Alain, A possible option is to visualize the preset using a session variable. For example, in the following Kata session (Using Visual Overview to switch spectrum presets), session variables …

Hi Steve, A possible solution is to use the Data Aggregator to offload information history information (alarm and/or trend data). For example, we are currently using this feature to download …

Hi Nihad, Following your comment, another check that you could do is verify that there is no firewall interfering the communication through port 161. In case this does not solve …

Hello Ross, What I would suggest is to try and perform a direct set to the Output table of the corresponding matrix. That’s similar to what the “ConnectMatrixCrosspoint” method does …

Hi João, I don’t see any issue in the code you provided, however there are some missing pieces so I’ll try to give some advice on how you can uncover …