Dashboard – component does not scale vertically
28th May 2025
Dear Madam/Sir, I’m using a Column & bar chart in my dashboard. While it scales well in horizontal direction – making the component narrower or wider adapts the chart, it …
Alarm root time vs alarm time
28th May 2025
In the alarm console there is a ‘root alarm time’ and ‘alarm time’. I would like to know when this alarm time is reset to the current time. Would it …
Cloud DMZ Setup: Connecting 2 or more DMAs from a DMS with only one DMZ
28th May 2025
Hi Dojo, In the documentation Connecting your DataMiner System to dataminer.services with DMZ setup, it’s mentioned that DMZ appsettings.custom.json have to contain the domain and name of one DMA. Is …
Contacts form
28th May 2025
Hello. Can the Contacts form titles/descriptions be edited? I would like to use it for other applications.
Change Text in Alarm
27th May 2025
Hi, In the parameter description, the UID is currently shown. Is it possible to display the Service Name instead? This is for a custom protocol. However, I can’t use the …
(!)TryAddTeamMembers – TryRemoveTeamMembers
27th May 2025
Hi, i could not find the teams integration helper docu here https://docs.dataminer.services/ I am looking for the inverse function of: add member. chatIntegrationHelper.Teams.TryAddTeamMembers(teamIdParam.Value, teamMembersToAdd); So i want to remove a …
Replacing Windows 2019 with Windows 2022 Servers
27th May 2025
Hi Dojo, One of our clients has 2 servers where Dataminer was originally installed and they are using it. The servers are running Windows 2019. Now, they will be replaced …
NATS service won’t start – any known fix in upcoming releases?
27th May 2025
Hi dojo, Is there any known fix for NATS not restarting as expected? in DM 10.3.0.0-13184-CU5 our squad has occasionally needed to re-install NATS after a DMA reboot: the symptoms …
Service Template not Alarming
27th May 2025
Hi all, I am creating an alarm, where usually when one of the parameters in an element has an alarm, that element (in this case, its service template) should also …
Relative Alarm not Alarmin’
27th May 2025
Hi all, I am creating an Alarm using a Relative type for NETWORK IN/OUT DATA RATE and PACKET IN/OUT DATA RATE as shown as below: However, until now (already 3 …
Service Template add child element when parameter matches wildcard
27th May 2025
I’m trying to build an service template that needs to include an child element when two parameters in that element matches an wildcard. I’ve tried to following: In the child …
Alarm Template For Device Uptime
27th May 2025
Good morning, Could someone please assist by showing me how one would go about creating an alarm for an uptime counter reset. For example, my firewall element would go from …
Unable to add and save any trend group
27th May 2025
Hi All, Today we tried to add a new public trend group but we can’t add or save it since the “add group” item is staying in grey. Same issue …