DataMiner DevOps Professional Program

Transform into an empowered creator delivering value 

---

The DataMiner DevOps Professional Program is centered around empowered people embedded in an operation. People knowledgeable about DataMiner and all its powerful modular functions, but also knowledgeable about the specifics of the overall operation as well as the goals and ambitions of the business. In other words, people that can iterate quickly and convert their finite time into tangible value for the business.

How does it work?

Sign up, create, and evolve

Signing up is free of charge and can be done at any given time. Once you’ve signed up, you will be part of the DataMiner DevOps Professional Program. Every new member starts at the “member” level. From then onwards, you simply have to align with the program’s expectations—which are extremely straightforward—to grow or maintain your status and to become eligible for the benefits offered by the program.

Key values & DevOps Points

As a DataMiner DevOps Professional, you are expected to align with some key DevOps values and the DataMiner culture, and master certain skills related both to DataMiner, affiliated key technologies, and a broader set of related topics.

Your level of alignment with these expectations is measured in DevOps Points, which you can accumulate continuously and almost effortlessly by merely working and learning as a DataMiner DevOps Professional on a day-to-day basis.

In other words, your accreditation really does not require any substantial program-specific efforts or time investment. After all, we want you to focus as much as possible on what we deem the heart of being a DataMiner DevOps Professional. Furthermore, as we all are unique individuals, everybody can achieve accreditation by following their own path. 

It's all about gaining

Firstly, everything related to the program goes straight to the heart of what is essential to run a successful operation and business in the new world emerging around you. Hence, it is table stakes already, whether you join the program or not. 

Secondly, entering the program is easy and requires no excessive effort, as qualification comes naturally while candidates focus on growing their skill sets, mindset, and culture. 

And finally, getting accredited as a DataMiner DevOps Professional immediately results in unlocking an arsenal of perks and benefits that, in turn, further accelerate you in becoming one of the most sought-after keys to success in the new world.

The key tools to get you going

Our DataMiner Dojo community offers all the materials you need to work your way towards becoming an empowered DataMiner super creator.

• DataMiner Courses: sharpen your DataMiner skills and learn about a variety of topics

• DataMiner Certification: validate your knowledge through official certificates

• Video Library: get specialized tutorials and training

• Development Guide: read everything there is to know for developers

• API Documentation: interconnect DataMiner with your own ecosystem

• UI/UEX Documentation: craft beautiful dashboards and purpose-built apps

• Business Insights: link infrastructure data with business processes and SLA reports

---

Individuals

As an individual, this program is all about boosting your personal value by investing in some of the most highly sought-after skill sets and cultural mindsets. As an officially accredited DataMiner DevOps Professional, you effectively hold the key to tap into the unlimited potential of virtualized, cloudified, data-littered ecosystems, and to convert it into very tangible value.

Organizations

As an organization, you want to make sure that you can leverage the limitless transformational power of DataMiner and continuously generate maximum value towards your business objectives. And a team of DataMiner DevOps Professionals is exactly all about that. Creating, nurturing, and empowering a team of DataMiner DevOps Professionals goes to the heart of what an operation is all about in the new era, which is permeated by all-IP, virtualized, and cloudified technologies.

Solution providers

As a system integrator or consultancy enterprise, being able to identify the needs of organizations, and to develop innovative end-to-end workflows that tap into the full potential of the new emerging technology world is the new key value proposition. DataMiner DevOps Professionals provide you with the means to make that a reality. They enable your organization to imagine and create its own unique innovative solution offering, and to convert it into a tangible deliverable for your customers, either through consultancy and engineering services or your very own solution portfolio and intellectual property.

Technology vendors

As a technology vendor, achieving success in the new world requires more than simply offering some virtualized products and functions. Users are expecting modular solutions that they can leverage in an easy and efficient manner, irrespective of their personal choice and preference for tooling and architectures that wrap around your virtualized products. By investing in DataMiner DevOps Professionals, you are in fact tapping directly into a vast global DataMiner community of industry leaders that leverage DataMiner for monitoring and orchestration, providing them with everything they need to use your virtualized products and functions in combination with their trusted DataMiner platform easily and conveniently.

Co-branding partners

As a co-branding partner you are leveraging the powerful DataMiner platform to offer your customers a tailored, out-of-the-box solution for the management and orchestration of your product portfolio, and to excel both in time to market and feature richness as compared to proprietary and vendor-specific software solutions. By investing into a strong team of DataMiner DevOps Professionals, you can further accelerate your success and competitive edge by creating and delivering innovative new solutions faster than any of your competitors.

---

Attestation

Get the recognition you deserve for your DevOps expertise with our Pro status attestation. Upon subscribing, your personal attestation will be confirmed, enabling you to prove your Pro status to any third party. Simply provide them with your personal attestation link and they can verify it on our website. Want to see how it works? Check out Andi Tamer's personal attestation page and see his Catalyst level DevOps Professional attestation. Join the ranks of our Pro members today!

DevOps Points

As a DataMiner DevOps Professional, you are expected to align with important key values and the DataMiner culture, as well as mastering certain skills related both to DataMiner and to affiliated key technologies and a broader set of related topics. Your level of compliance and alignment with those expectations is measured in DevOps Points, which you can accumulate continuously and almost effortlessly by merely working and learning as a DataMiner DevOps Professional on a day-to-day basis.

	advocate	enabler	catalyst
	a well performing community member	a trusted DevOps Professional	an advanced DevOps Professional
DevOps Points	750 points per year	5,000 points per year	15,000 points per year

NOTE: DevOps Points must be accumulated on an annual basis to achieve or maintain your DataMiner DevOps Professional status. Read more about the DevOps Points life cycle.

How to level up your DevOps Points

It’s easy! The more active you are in the DataMiner Dojo community and the more you work with DataMiner, the more DevOps Points you will collect. This can be achieved through a variety of actions, such as:

Asking, answering, and commenting on Dojo

Asking, answering, and commenting on questions in the Q&A section generates DevOps Points. Moreover, if your answer gets selected as the best answer by the community, you will be hit up with extra Dojo DevOps Points. The person selecting the best answer will get something extra. Even voting on questions and answers will further grow your points, as well as receiving votes (in the range of 10 to 75 points).

Completing a training

The DataMiner community offers a broad selection of free online training. Enrolling and completing any of those courses will again generate points (in the range of 25 to 250 points) and will bring you closer to being accredited as a DataMiner DevOps Professional. Note that the community also offers a variety of free self-tests to evaluate your knowledge. The successful completion of those quizzes will also result in points.

Getting your DataMiner skills certified

Optionally, you can go for the paid formal certification of some of your DataMiner skills. Upon obtaining your certification, you will be rewarded again with extra points (in the range of 500 to 1000).

Contributing to docs.dataminer.services

DataMiner DevOps Professionals work with a community mindset in which knowledge and information-sharing play a crucial role. Therefore, you are rewarded if you participate in and contribute to the documentation of the DataMiner platform, all of its features, its capabilities, and the many ways that these can be leveraged.

• Correct a spelling or grammar mistake: 25 points
• Add missing information: up to 300 points
• Deliver documentation to Team Documentation at Skyline: up to 500 points
• Make a large contribution: up to 1000 points

For more information on this point system, see DataMiner docs.

Contributing to the DataMiner Catalog

Did you design a nice add-on for a DataMiner System for a specific use case and are you willing to share and empower the larger DataMiner community via DataMiner Catalog, then you will be eligible for 250 or even up to 1000 Dojo DevOps Points. This could be a Visual Overview, Dashboard, Profile-Load script, custom GQI operator, custom Teams ChatOps operator, an Object Model, a user-definable API, or anything else.

Writing a blog post

You can opt to write and submit a blog post for the community to devops@skyline.be, which could result in 500 to 1000 points upon acceptance. Blog posts could revolve around any technology or topic relevant for the community or could, for example, describe a solution that you have designed with DataMiner.

Creating a use case

You can choose to submit a use case for the community, which could result in 250 up to 2500 points upon acceptance. Use cases could focus on a new product integration that you completed for DataMiner, or any other type of solution that you have implemented with DataMiner. You can send your use cases to devops@skyline.be.

Submitting feedback

Your feedback is valuable. You will receive DevOps Points per submission of feedback via https://aka.dataminer.services/Feedback. Each submission of the Customer Satisfaction Survey will result in 50 DevOps Points (limited to a maximum of 100 points per month).

Reward for an outstanding DevOps mindset

From time to time, Skyline staff members have the opportunity to nominate registered DataMiner DevOps Professionals who embody an exceptional DevOps mindset and demonstrate the effective application of associated best practices. This recognition results in the allocation of additional points, ranging from 100 up to 750, to the recipient's DataMiner DevOps Professional account.

Being a DataMiner ambassador

Part of being a DataMiner DevOps Professional is becoming a real DataMiner advocate. That's why you can earn 250 points simply by adding your DataMiner DevOps level to your LinkedIn headline. Once you've updated your LinkedIn profile, you can send an email to devops@skyline.be with the link to your profile page and we'll get you your points!

If DataMiner is also mentioned in the job title in your email signature, we will hit you up with another 250 points per year.

And each self-written LinkedIn post or shared post with an added personalized comment that mentions @skylinecommunications and uses the tag #dataminerdevops will result in 50 points per post.

In addition to automatic tracking for most of the aforementioned activities to generate points, our community administrators will track certain activities to the best of their abilities to ensure that everybody is awarded all the points they are eligible for in due time, but you are always welcome to expedite or facilitate the process by highlighting your activities via devops@skyline.be if these are not automatically attributed.

DevOps Points life cycle

Your DataMiner DevOps membership is valid until one year after the subscription date and is automatically renewed. Upon membership renewal, your DevOps Points reset to 0, but you maintain your DevOps membership level and its associated benefits until the next renewal. To sustain your level, acquire the required points within the 12-month period. Surpassing your level during this time results in an immediate upgrade, superseding the previous year's achievement. If you do not obtain enough points, this may lead to the loss of your DevOps level or a demotion (e.g. from Enabler to Advocate) upon the next renewal. While DevOps Points reset annually, Dojo Credits remain unaffected and can be used in the Swag Shop at any time. For more details and examples, refer to docs.dataminer.services.

---

How to join the program

Signing up is free of charge and can be done at any given time. Once you’ve signed up, you will be part of the DataMiner DevOps Professional Program and then you’ll be all set to start your transformation into an empowered super creator.

You start off as a “member” and by aligning to the program’s expectations you can grow your membership level and become eligible for the unique benefits offered by the program.

---

The benefits, which vary depending on your DevOps Professional level, are as follows:

DevOps Professional Level	advocate(750 points)	enabler(5,000 points)	catalyst(15,000 points)
Access to the Evolve Support Plan
Bump up your DataMiner Support Plan from Continuity to Evolve, resulting in various very substantial benefits such as premium SLAs and free credits to get expert consultancy to further increase the value for your business.*	-	✔	✔
Access to DIS Source Code
Get exclusive access to the entire DIS Source Code, enabling you to understand the capabilities even better, and to contribute to the further evolution of it.	-	-	✔
Free Personal DataMiner Licenses
Get any DataMiner software free of charge for testing and development purposes.	-	-	✔
Priority Community Support
Your exclusive DataMiner DevOps Professional status triggers priority treatment from the entire Skyline community, resulting in faster responses to ensure that you can achieve your goals faster than ever.	✔	✔	✔
Access to Exclusive Content
To further support and accelerate you and to empower you with knowledge, we will provide you with exclusive content. You will be the first to know, the first to weigh in, and the first to benefit from the transformational power of DataMiner.	-	✔	✔
Join Developer Reviews
Whenever we work on developing evolutions of DataMiner that are important for you, our development squads will include you in regular review meetings, so that you can provide feedback in real time and achieve your goals quicker.	-	-	✔
Exclusive option to convert your Dojo credits
Dojo activity typically gets converted into credits you can spend in the Swag Shop on DataMiner Dojo. However, as an accredited DataMiner DevOps Professional you can also convert these into free-of-charge DataMiner Credits to further accelerate your ambitions.	✔	✔	✔

NOTE: the features above are some of the benefits we offer to DataMiner DevOps Professionals, but we are continuously working on further evolving and extending these, so they are subject to change without prior notice.

---

Skill sets to consider

When considering becoming a DataMiner DevOps Professional, or when you are setting up a team of DataMiner DevOps Professionals as an organization, system integrator, or consultancy house, you can wonder about the skill sets that would be required.

New world mindset

Knowledge of and experience with agile methodologies, value delivery, objectives and key results, continuous learning, being community-oriented, empowering people, etc.

Domain knowledge & expertise

Knowledge of and experience within your specific vertical (e.g. satellite, OTT, contribution, data centers, media, energy, HFC, security, IP, cloud, IoT, etc.)

General ICT concepts & architecture knowledge

Knowledge of and experience with general concepts and technology related to CI/CD, automation and orchestration, process modeling, object modeling, IP networking, KQI engineering, coding, actionable insights, unit testing, data storage, cloud, etc.

DataMiner knowledge & expertise

Knowledge of and expertise in leveraging DataMiner, which could be focused on specific areas such as data ingest, resource control, digital twin modeling, automation and orchestration, process automation, user experience and control surface design, etc.

Setting up a continuous learning program

Recommended and focus skill sets are not prerequisites. After all, we live in an ever faster evolving technology landscape where continuous learning is the new normal. Therefore, passion and the ability to absorb new knowledge are prevailing over the existing skill set of a candidate.

Of course, it is equally essential to ensure that you set up a continuous learning program for the DataMiner DevOps Professionals, to evolve their existing skill sets as well as to acquire new ones. These skill sets can both relate to DataMiner itself and to other associated skills.

skillset	data acquisition and control engineer	digital twin modelling	(PROCESS) Automation, orchestration	Data Visualization and Control Surface	Sys admin
C#	✔	-	✔	-	-
XML	✔	-	-	-	-
General coding skills	✔	-	✔	-	-
Visual Studio	✔	-	-	-	-
Microsoft Visio		✔	-	✔	-
APIs	✔	-	-	-	-
SNMP	✔	-	-	-	-
Web Services	✔	-	-	-	-
Communication protocols	✔	-	-	-	-
JSON	✔	-	✔	-	-
Design patterns	✔	-	✔	-	-
User authentication (LDAP, SAML, Radius,..)	-	-	-	-	✔
SQL	-	-	-	-	✔
Apache Cassandra	-	-	-	-	✔
ElasticSearch	-	-	-	-	✔
IP networking (firewalls, ports, etc)	✔	-	-	-	✔
CI/CD (e.g. Github, CI/CD concepts, etc.)	✔	-	✔	-	-
DataMiner user basics	✔	✔	✔	✔	✔
DataMiner Administrator basics	✔	✔	✔	✔	✔
DataMiner Connectivity Framework (DCF)	-	✔	-	-	-
DataMiner service modeling	-	✔	✔	-	-
DataMiner Service & Resource Management (SRM)	-	-	✔	-	-
DataMiner Process Automation	-	-	✔	-	-
DataMiner Infrastructure Discovery and Provisioning	-	✔	-	-	-
DataMiner Dashboard	-		-	✔	-
DataMiner Visual Overview	-	✔	-	✔	-
DataMiner connector development	✔	-	-	-	-
DataMiner Automation scripts	-	-	✔	-	✔
DataMiner no-code apps	-	-	✔	✔	-
DataMiner object modeling	-	-	✔	-	-
DataMiner Integration Studio (DIS)	✔	-	✔	-	-

Skill sets should not necessarily be achieved through a single individual, but rather by a team. In a typical organization, you are looking at setting up an autonomous squad of up to maximum 8 individuals, workings towards well-defined goals. Hence, skill sets can also be considered at squad level.

They can also be quite broad if considered in a more generalized context and only become larger by the day. Therefore, it is also important to consider and prioritize the skills that apply most to your business, your operation, your existing teams, your strategy and goals, etc. 

The spectrum of so-called ICT and software skills is continuously expanding. No longer does this solely revolve around software coding and scripting. And although the latter is still part of the overall skill set (attributed to the team), technology evolutions such as no-code development and data-engineering tools, just to name some, have broadened the number of people that can be considered candidates to strengthen your DataMiner DevOps Professionals team.

Note that many industry verticals are increasingly transforming to become more software and ICT oriented. However, that doesn’t mean that they are then fully absorbed into the software and ICT vertical, but rather that the vertical is expanding and becoming more diverse. As you will note in the skill sets provided, industry or vertical-specific knowledge and expertise is still an important consideration.

When you join the program, do it the right way

Becoming a DataMiner DevOps Professional, or setting up a team of DataMiner DevOps Professionals, is a key strategic component for ambitious career furtherance, or to build a future-proof, data-driven operation. That’s why nothing should be left to chance. The following points are some key essential considerations:

Firm corporate mandate

DataMiner DevOps Professionals need to be supported by a firm public corporate mandate, ample time and resources, and a clear mission sanctioned by the organization.

Embedded in the operation

DataMiner DevOps Professionals need to be fully integrated in the existing operational teams, cultivating a "you build it, you run it" mindset, and ensuring intimate knowledge.

Attitude & personality

Ensure the hiring of people with a matching attitude and personality to support solution advocating and corporate-wide change management.

---