Hi Dojo,
I've just checked our DMS for the new (10.6.4 onwards) BPA for Detect unsupported connector versions. All our BPA runs are reporting "Could not reach the Catalog API"
Our DMAs do not have internet access, but are connected to dataminer.services via DMZ gateways. Do DMAs require direct access to the catalog api for this BPA to work?
Hi Dave,
We do indeed require direct access to the catalog API for this to work.
You can verify this by trying to see if you can reach the following endpoints:
Link we use to verify if the catalog is reachable:
https://catalogapi-prod.cca-prod.aks.westeurope.dataminer.services/api/public-catalog/v2-0/catalogs/featured
If we cannot reach this, we will stop the BPA early, and show the message you encounter.
After that check has succeeded, we'll retrieve the latest information about the available versions for each used protocol on your system.
For the MS Platform protocol, this is the following API call:
https://catalogapi-prod.cca-prod.aks.westeurope.dataminer.services/api/public-catalog/v2-0/catalogs/4abcf220-c001-4ffd-bab8-559dee47088f/versions
Ofcourse, the GUID (4abcf220-c001-4ffd-bab8-559dee47088f) in this last api call will change for every protocol we are verifying.
To make the BPA work, both of these endpoints need to be reachable from the server on which your DMA is hosted.
Hope this clarifies what's necessary to make the BPA run successfully.
Let me know if you have any remaining questions.
Hi Dave,
Good question, and thanks for raising this.
The “Detect unsupported connector versions” BPA requires direct access to the DataMiner Catalog API. A DMZ-only connection to dataminer.services is not sufficient, so DMAs without outbound internet cannot perform this check.
We’re aware this is a limitation for restricted environments and are evaluating improvements. For now, the BPA only works when the DMA can reach the Catalog API directly.