As urban infrastructures grow smarter, so does the need for a unified way to connect all systems, data, and services. That’s exactly what DataMiner CityOps, powered by DataMiner xOps, delivers: a powerful platform that brings together every aspect of city operations into one intelligent, data-driven environment.
The rise of connected cities
Cities are becoming more connected than ever before. Networks of sensors, control systems, and digital platforms are transforming how we move, consume energy, and interact with our surroundings.
But in many urban environments, digital transformation has unfolded as a collection of isolated initiatives rather than a coordinated journey. Each department—whether transport, water, energy, or safety—may have digitized its own domain, yet without a shared foundation, those systems rarely work in harmony.
The result? Cities overflowing with data but short on insight. Valuable information remains trapped in silos, and collaboration across departments is slow and fragmented. Meanwhile, Generative AI is already heralding a new era, for which a strong unified data foundation is more critical than ever.
That’s where DataMiner CityOps comes in. It unifies every domain into one digital fabric, enabling cities to operate as intelligent, connected ecosystems where every action is data-driven, coordinated, and sustainable.
Data integration and interoperability
At the foundation of DataMiner CityOps lies a powerful interoperability framework that connects every layer of urban operations. Built on DataMiner’s extensive catalog of more than 8000 ready-to-use connectors, the platform seamlessly integrates with a vast range of systems, devices, and sensors. These connectors cover the full spectrum of available IoT and data communication protocols, including OPC UA, MQTT, REST, SNMP, Modbus, and many others.
DataMiner CityOps collects and controls data across all connected assets and infrastructures. It continuously gathers information from field sensors, transportation systems, energy networks, and communication platforms, translating it into a unified and actionable data model. This same layer not only monitors the data but also enables secure bi-directional control, allowing operators to remotely adjust system parameters, activate automated responses, or trigger maintenance actions in real time.
This combination of deep integration and data control enables cities to unify information and command flows from multiple technologies into a single, coherent operational ecosystem. It enables cities to connect existing and new infrastructure effortlessly, ensuring that all systems work together as one.
DataMiner’s core functions empower users to turn this integrated data into actionable intelligence. Monitoring, controlling, and alarming capabilities provide real-time situational awareness, while forecasting and predictive analytics enable proactive planning. Automation and orchestration streamline complex workflows, and low-code or no-code applications deliver agile dashboards that adapt to each city’s unique needs.
Through deep interoperability and flexible core functionality, DataMiner CityOps becomes the backbone of connected urban operations—bridging every system, sensor, and service for smarter, safer, and more sustainable city management.
DataMiner CityOps: operational control in one place
At the heart of CityOps is the City Command Center, a single pane of glass for managing every aspect of city operations.
It unifies all domains into one intelligent environment, connecting infrastructure, utilities, transport, facilities, assets, IoT and digital infrastructure, ICT services, environment, security, and citizen communication. From one screen, operators can monitor live conditions, analyze performance, and coordinate actions instantly.
Every department and service works through the same data fabric, ensuring complete visibility, synchronized workflows, and fast, data-driven decisions across the entire city ecosystem. DataMiner CityOps turns complex operations into coordinated control, allowing cities to operate efficiently, safely, and sustainably.
City Command Center
The central hub for full situational awareness, real-time control, and coordinated decision-making across all city operations.
Operations and services
Monitor daily operations, track maintenance activities, manage work orders, and oversee event coordination with automated alerts and task assignments.
Infrastructure, utilities, and assets
Supervise energy and water systems, connected assets, and facility operations with predictive maintenance and data-driven optimization.
Parking and transport
Integrate live traffic flows, parking data, and public transport operations to manage mobility efficiently and respond dynamically to changing conditions.
Facilities and digital infrastructure
Centralized monitoring of buildings, IoT devices, smart meters, and network infrastructure to ensure reliability, safety, and optimal performance.
ICT services
Oversee communication networks, cloud systems, and IT services across the city, ensuring uptime, service quality, and secure data exchange.
Environment and sustainability
Measure air quality, emissions, waste, and energy efficiency while tracking progress toward ESG and sustainability goals.
Communication hub
Unify alerts, messaging, and information sharing across departments, operators, and citizens for coordinated and transparent communication.
Security and resilience
Integrate surveillance, sensors, and emergency systems for fast, informed responses and continuous citywide protection.
DataMiner CityOps delivers total operational control in one digital environment, connecting all data, domains, and people into a single intelligent flow of information.
AI-driven urban operations: jump two steps ahead with real-time intelligence
CityOps takes cities beyond basic monitoring and into intelligent, data-driven decision-making. This is where data turns into action, and operations move from reactive to predictive.
Once the city’s data fabric is unified, AI takes the next step, continuously learning from live conditions, identifying anomalies, and guiding operators toward the best response. It is not about replacing human decisions, but amplifying them with intelligence that never sleeps.
- Detect issues early with anomaly recognition across networks and assets.
- Understand the full context through correlation and root cause analysis.
- Predict what will happen next and act before disruptions occur.
- Balance resources dynamically with demand forecasting and optimization.
- Decide smarter with AI-powered recommendations and scenario modeling.
- See more clearly with computer vision for traffic, safety, and environmental awareness.
DataMiner CityOps AI continuously adapts as the city evolves, turning every piece of data into insight—and every insight into coordinated, real-time action.
Agility for the connected city
DataMiner CityOps provides a unified foundation for smarter and more connected city management, bringing every operational domain together into one intelligent digital ecosystem. It enables continuous and cost-efficient digital transformation by leveraging existing infrastructure and open data, eliminating the need for costly system overhauls.
With powerful interoperability, predictive intelligence, and automation, DataMiner CityOps delivers the agility cities need to manage both predictable and unforeseen situations. Out-of-the-box AI and integrated LLM capabilities enhance decision-making, automate complex analyses, and support natural-language interactions for operators, enabling faster insights and more intuitive control across all domains.
Real-time data, cross-domain coordination, and intelligent automation empower city teams to adapt quickly, make informed decisions, and maintain uninterrupted service even under rapidly changing conditions.
Through seamless data integration, proactive monitoring, and collaborative workflows, DataMiner CityOps transforms complex city operations into resilient, responsive, and sustainable environments—driving greater efficiency, safety, and quality of life for every citizen.