Offering a personalized and innovative digital experience

Live Reply is able to respond quickly to the customer’s needs, offering a personalized and innovative, engaging digital experience to ensure companies have the right appeal while increasing revenue growth and business expansion.

About Live Reply

Live Reply is highly experienced in the Telco & Media industry and has proven know-how of specific technologies. Smart offerings provide our customers with value for tomorrow while they profit from our understanding of today’s business at the same time, through end-to-end projects or long-term services. Live Reply is flexible in time, personnel, and location.

We drive ICT digital transformation projects that encompass every aspect of our customers’ ecosystems.

Using advanced technology, an end-to-end approach, and industry-specific expertise, we empower our customers to work more efficiently, reach their objectives, and grow their businesses.

As a comprehensive provider and integrator, we deliver everything necessary for innovative services, offering a fully integrated solution that meets the diverse needs for business evolution and high performance.

Live Reply is the ideal partner for your digital transformation journey, guiding you at every step and in every direction that leads toward the future.

Business

Live Reply's expertise encompasses a wide range of capabilities, including but not limited to:

Enhancing digital offerings: Driving digital innovation by leveraging new technology enablers to strengthen our clients’ market presence.
Expanding video experiences: Enriching video interactions within a seamless and synthetic ecosystem for an elevated user experience.
Harnessing data-driven insights: Utilizing a holistic, data-centric approach to unlock full business value and informed decision-making.
Automated and integrated customer support: Delivering fully automated, end-to-end customer support solutions for improved efficiency and satisfaction.
Digital broadcasting: Providing cutting-edge solutions for digital broadcasting to meet modern media demands.
Strategic business consulting: Guiding the strategic transformation and innovation of business models to drive sustainable growth and competitiveness.
Digital transformation and customer engagement projects: Consulting on and delivering digital transformation initiatives to elevate customer engagement.
Cloud & technology advisory: Offering comprehensive cloud advisory services, including cloud solution implementations, transitions, and transformations.
Advanced AI & automation solutions: Leveraging artificial intelligence, robotic process automation (RPA), data intelligence, hyper-automation, and generative AI to enhance operations and drive innovation.

Partnership with Skyline Communications

Live Reply partners with Skyline to support customers from initial assessment and requirements validation through to the delivery of a complete orchestration solution, providing:

Tailored architecture design: Identifying and recommending the optimal architecture to align with each customer’s specific needs and objectives.
Solution implementation: Handling the full installation, configuration, and deployment of the orchestration solution.
Custom automation development: Creating and implementing customized Automation scripts to streamline operations.
Operational support & maintenance: Delivering ongoing operational support for the deployed infrastructure to ensure reliability and performance.
Integration with existing systems: Seamlessly integrating the solution within the customer’s existing ecosystem to enhance overall efficiency.
Performance optimization & monitoring: Providing continuous monitoring and performance tuning to ensure the solution operates at peak capacity.
User training & knowledge transfer: Offering comprehensive training sessions and documentation to empower teams in effectively managing the new systems.
Proactive scalability & upgrade planning: Assisting in future-proofing the infrastructure with scalable solutions and upgrade paths to support growth and evolving needs.