solution Use Case
DataMiner xOps – CityOps Communication Hub
Enabling seamless and intelligent communication across all city domains
The DataMiner CityOps Communication Hub unifies every communication source and destination across the city, creating a single operational layer for all public and internal announcements. From emergency alerts to infrastructure updates, every message can be initiated, routed, and monitored in real time. Integrated intelligence ensures that the right information reaches the right audiences through digital signage, public announcement, radio, or social media.
By combining automation, data-driven routing, and channel health monitoring, the Communication Hub ensures full operational awareness and instant responsiveness across all city domains. This module drives agility in non-predictive situations, supports continuous and low-cost digital transformation, and leverages out-of-the-box capabilities for message classification, prioritization, and citizen engagement.
USE CASE DETAILS
Active Routing and Channel Management
This view enables operators to manage live connections between message sources and destinations. Alerts, maintenance updates, or weather warnings can be dynamically linked to digital signage, public announcement, radio, or public display systems. Every source and destination is verified for operational status with health indicators, ensuring resilience and fault-free communication during critical situations.
Signal Groups Overview
Each signal group represents an information flow between departments, city assets, or external communication platforms. Operators can define whether a source acts as an origin or destination, view its administrative and operational state, and track modification history. This ensures that every communication pathway is transparent, controlled, and fully auditable.
Communication Flows
Here the system maps live transmission flows for each communication path. Operators can see administrative and operational states, interfaces, and transmission details in real time. They get complete visibility over how messages, alerts, and video streams move through the city’s connected infrastructure.
Areas Management
Areas group communication channels based on operational context such as emergency response, maintenance, or public announcements. Each area can be independently configured to manage domain-specific communications, ensuring that every message reaches the relevant stakeholders and audiences efficiently.
Domains Management
Domains define the thematic or organizational scope of communication, including Health & Safety, Transport & Infrastructure, Social Media News, and Public Gathering Zones. Each domain integrates various communication endpoints, enabling citywide coordination while maintaining operational integrity and data consistency.
Signal Levels Configuration
This configuration view defines the hierarchy and structure of all communication levels, covering text, image, audio, and video channels. It ensures seamless integration of communication formats across the ecosystem, supporting citywide broadcast systems, public announcement, radio alerts, and digital signage announcements.