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Dashboards: Embedded URL does not load

Solved1.38K views26th March 2021Dashboards Embedded URL
3
Christhiam Aaron Calatayud Franco [DevOps Advocate]85 22nd March 2021 0 Comments

Hi, all!!

It seems like a triviality but i just generated a WEB component to try embedding an HTTPS URL of the Webpage type inside a Dashboard.

I finish the edition of the dashboard to validate the loading of the URL and get the message of timed out.

The result obtained seems obvious but previously validate through the browser that the URL is loaded

Has anyone experienced any behavior similar to mine?

I hope you can guide me

Regards

Christhiam Aaron Calatayud Franco [DevOps Advocate] Selected answer as best 26th March 2021

1 Answer

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Wim Bruynooghe [SLC] [DevOps Advocate]6.59K Posted 22nd March 2021 1 Comment

There is a software issue in the Dashboards app, where if you use the Dashboards app without https, then it also won’t use https for the urls in the web components on a dashboard. I created a task to get this fixed (task ID = 150442).

Other reasons might be: the browser not trusting the https connection (does the certificate match with this IP address?). Or the web page you’re trying to embed doesn’t allow it (http header like X-Frame-Options, CORS same origin policy, etc).

On the Dashboards browser tab, if you open the F12 development tool, in the console it should show an error message with the reason why the Dashboards app isn’t allowed to load the web page.

Christhiam Aaron Calatayud Franco [DevOps Advocate] Posted new comment 26th March 2021
Christhiam Aaron Calatayud Franco [DevOps Advocate] commented 26th March 2021

Thanks for your answer, Wim !!!
I was effectively able to validate the problem you are pointing to.
Check that the application is directed towards HTTP instead of HTTPS due to the result obtained is identical when I request the URL to the browser directly through HTTP.

Regards

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